Frequently Asked Questions

Maybe you have a few questions. That’s okay; most people do. Here is a quick collection of some of the questions people ask us, along with our answers. If you still have a question, don’t hesitate to contact us anytime. We would be happy to answer it for you.

Q:  Will you be listing my house on the MLS or actually buying it?
A:  Great question. We’re not agents, and we don’t list houses. Here at Coach Buys Homes, we are professional home buyers. We buy homes in your area that meet our purchasing criteria, and we don’t use bank financing so you don’t have to worry about our ability to close on a deal. After purchasing, we may repair the house and resell it to another homeowner or keep it as a rental ourselves.

Q:  How are you different from a real estate agent?
A: Real estate agents list properties and hope that someone will buy them. The agent shows the properties to prospective buyers if there are any (the average time to sell a property in many markets right now is 4-6 months) and then takes a percentage of the sale price if they find a buyer. Oftentimes, the agent’s commission is 3 to 6% of the sale price of your house. If it’s a $100,000 house, you’ll pay between $3,000 to $6,000 in commissions to an agent.

Agents provide a great service for those that can wait 4+ months to sell and who don’t mind giving up some of that sale price to pay for the commissions. But that’s where we’re different. We’re not agents, we’re home buyers. Our company buys the house directly from you. Since we pay with all cash and purchase the house from you, we can make a decision to buy your house within a couple of days (sometimes even the same day). Again, we make our living by taking the risk to buy the house with our own cash, repair the house, and market it ourselves to find a buyer.

Looking for this to be broken down further? Here’s a comparison chart to give an overview:

	Selling w/ A Charleston Agent	SOLD To
Commissions / Fees:	Up to 6%, paid by you, the seller	None
Who Pays Closing Costs?	2% on average is paid by you, the seller	We pay all costs.
Inspection & Financing Contingency*:	Yes, sales can fall through.	None needed
Appraisal Needed:	Yes, the sale is often subject to appraisal.	No, we make cash offers.
Average Days Until Sold:	+/- 91 Days	We provide immediate cash offers.
Number of Showings:	It Depends	1 (Just Us)
Closing Date:	30-60+/- days after accepting the buyer’s offer	The date of YOUR CHOICE.
Who Pays For Repairs?	Negotiated during the inspection period	We pay for all repairs.

Q:  Do you pay fair prices for properties?
A:  Many of the houses we purchase are below market value. We do this so we can resell it at a profit to another homeowner. We are looking to get a fair discount on a property. In our experience, many sellers aren’t necessarily expecting a large “windfall” on the property. Instead, they appreciate that we can offer cash, we close very quickly (no waiting for financing), and no time, effort, or expense is required on your part to fix up the property or pay agent fees. If that’s what you’re looking for and you see the value in getting your house sold fast, let’s see if we can come to a win-win price for both parties. Our no-obligation pricing commitment means that you don’t have to move forward with the offer we give… but it’s good to know what we’re offering!

Q:  How do you determine the price to offer on my house?
A:  Great question, and we’re an open book. Our process is very straightforward. We look at the location of the property, what repairs are needed, the current condition of the property, and the value of comparable houses sold in the area recently. Taking the many pieces of information into consideration, we come up with a fair price that works for us and works for you, too.

Q:  Are there any fees or commissions to work with you?
A: This is what makes us stand out from the traditional method of selling your house: there are NO fees or commissions when you sell your house directly to us compared to listing fees, where up to 6% comes out of your pocket. We’ll make you an offer and, if it’s a fit, then we’ll buy your house with no hassles and no fees. We’ll often pay for the closing costs, too! We make our money after we pay for repairs on the house and sell it for a profit. We’re taking the risks here on whether we can sell it for a profit or not. Once we buy the house from you, the responsibility is ours and you walk away without the burden of the property and its payments, as well as cash in your hand.

Q:  Is there any obligation when I submit my information?
A: There is absolutely zero obligation for you. Once you tell us a bit about your property, we’ll take a look at things, maybe set up a call with you to find out a bit more, and make you an all-cash offer that’s fair for you and fair for us. From there, it’s 100% your decision on whether or not you’d like to sell your house to us. We’ll let you decide what’s right for you.

Want To See What We Can Buy Your House For?

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Learn The Pros and Cons Of Selling Your House To A Local Professional Home Buyer – Your FREE Guide: 

Download our FREE Guide here and contact us anytime with questions or if you would like a no-hassle Situation Evaluation. Learn more about how we help Charleston homeowners sell their unwanted properties for cash.

Get your FREE Guide and then give us a call at 304-936-1948. We would love to discuss what your home is worth and what we can offer to buy it with our Cash Offer Program.

Additional FAQs

Q: What Types of Properties Do You Buy in Charleston, WV?

A: We buy all types of properties in Charleston and surrounding areas, including single-family homes, multi-family units, rental properties, inherited houses, vacant homes, and homes needing major repairs. Whether your house is move-in ready or requires significant renovations, we can make a fair cash offer.

Q: How Fast Can I Get Paid for My House?

A: We typically close deals within 7 to 14 days, depending on your preferred timeline. In some cases, we can close even faster. Once you accept our cash offer, we handle the paperwork and closing process quickly, so you can receive your cash payment and move forward without delays.

Q: Can You Help If My House Has Code Violations or Tax Liens?

A: Yes, absolutely! We specialize in helping homeowners with properties that have code violations, tax liens, unpaid utility bills, or other legal complications. We can often work with the city and your creditors to resolve these issues as part of the buying process.

Q: Can I Sell My House If I Live Out of State?

A: Yes, you can sell your Charleston house to us even if you live out of state. We handle all paperwork remotely and can close without you needing to travel. Many of our clients are out-of-town property owners looking for a simple, fast sale.

Q: Do You Only Buy Houses in Charleston, WV?

A: While Charleston is our primary market, we also buy houses in surrounding areas like Cross Lanes, Nitro, St. Albans, South Charleston, and other parts of Kanawha County. Contact us to see if we buy in your area!

Q: What Happens After I Submit My Property Information?

A: Once you submit your property details, our team will quickly evaluate the information, possibly schedule a brief walkthrough, and provide you with a no-obligation cash offer within 24 hours. There’s no pressure, and you can take the time you need to decide.

Bonus: Add Local Real Estate Trends or Resources

You can create a FAQ like this to add location-specific keywords:

Q: How is the Charleston, WV Housing Market Right Now?
A: Charleston’s housing market has remained stable, but houses that require repairs or updates can stay unsold for months. Selling to a direct cash buyer like us offers a faster, guaranteed solution in a market where some properties can linger unsold for 90+ days.

Why Charleston Homeowners Choose Coach Buys Homes

At Coach Buys Homes, we understand that every homeowner’s situation is unique. Whether you’re dealing with an unwanted rental, facing foreclosure, handling an inherited property, or simply need to sell fast, we offer flexible solutions that work. We pride ourselves on providing quick, fair cash offers tailored to your specific needs. Homeowners across Charleston, Kanawha City, South Hills, and Cross Lanes trust us because we make the process simple, stress-free, and honest. With no agents, no commissions, and no repairs required, you can sell your house fast and move on with confidence.

Q: What If My House Is Already Listed with a Real Estate Agent?

A: If your house is currently listed with a real estate agent, you can still reach out to us—but we typically work directly with property owners who are not under contract. If you’re thinking of switching to a faster, commission-free solution, you’ll need to check the terms of your listing agreement. Once your agreement expires or is canceled, we can make you a no-obligation cash offer right away.

Many Charleston homeowners come to us after months of little or no activity on the MLS. We provide a fast and easy alternative to the traditional selling process. With Coach Buys Homes, there are no agent commissions, no waiting for buyers, and no home repairs needed. Just a straightforward, fair cash offer—on your timeline.

Q: Can I Sell My House As-Is in Charleston, WV?

A: Yes, absolutely! We buy houses in Charleston, WV and surrounding areas in as-is condition. That means you don’t need to make any repairs, clean out the property, or worry about curb appeal. Whether your home has water damage, structural issues, or just needs cosmetic updates, we’ll still make you a fair cash offer. Our goal is to make the process simple, fast, and stress-free for you.

Q: What If I’m Facing Foreclosure?

A: If you’re behind on payments or facing foreclosure in Charleston or Kanawha County, time is critical—but you still have options. We specialize in helping homeowners in difficult situations by providing fast cash offers and quick closings. In many cases, we can buy your house before the foreclosure is finalized, potentially saving your credit and helping you move forward. Contact us today for a confidential consultation.

Q: Do You Work with Landlords or Investors?

A: Yes, we frequently work with landlords and property investors in Charleston, WV who want to offload rental properties—whether occupied or vacant. If you have problem tenants, properties that need repairs, or you’re simply ready to cash out, we can help. We understand the unique challenges of owning rental property and offer fast, professional solutions to make your exit smooth and profitable.

Maybe you have a few questions. That’s okay; most people do. Here is a quick collection of some of the questions people ask us, along with our answers. If you still have a question, don’t hesitate to contact us anytime. We would be happy to answer it for you.

Frequently Asked Questions

Got something on your mind? You’re not alone—most homeowners do. Below are answers to common inquiries we receive. If there’s anything else you’re wondering about, we’re just a call or message away.

Q: Will you be listing my place on the open market or purchasing it directly?

A: Excellent inquiry. We’re not real estate agents and don’t put homes on listing services. At Coach Buys Homes, we acquire properties ourselves. That means we handle the transaction from start to finish without relying on lenders, allowing for faster closings. After acquisition, we may renovate the home or hold it for long-term use.

Q: What sets you apart from a broker?

A: A traditional broker promotes your home in hopes of finding a buyer and typically takes a cut of the final sale price. Their process can take several months and often includes staging, open houses, and buyer financing delays. In contrast, we step in as direct purchasers, which allows us to act quickly, avoid commissions, and keep things straightforward. We’re ready to move when you are.

Q: Do you make reasonable offers?

A: We aim for mutually beneficial deals. While our offers are often below retail pricing—because we invest in repairs and resell or lease the homes—we always strive to provide terms that are fair and transparent. For many owners, the speed, simplicity, and no-out-of-pocket costs far outweigh the difference in price.

Q: What’s your method for calculating what you’ll pay?

A: We evaluate several factors including neighborhood trends, the current shape of the home, any updates needed, and recent activity in the surrounding area. Using this information, we craft a proposal that makes sense for both sides.

Q: Are there any out-of-pocket expenses for me?

A: Not at all. Unlike conventional transactions where sellers might cover agent commissions or closing fees, we handle everything. You won’t pay any charges to work with us, and you’ll know the exact amount you’ll walk away with before you agree to anything.

Q: Am I locked into anything after sharing my property details?

A: Nope. Sharing your situation with us doesn’t tie you down. You’re free to decide whether you want to go forward with our offer or not—no strings attached.

Beyond the FAQs: What Else Should You Know?

Sometimes, it’s not just about asking the right questions—it’s about knowing what questions to ask in the first place. If you’re exploring your options, here are a few important things to keep in mind as you navigate your next move:

1. Not All Offers Are Equal

When you’re approached with a quick sale opportunity, it’s important to consider more than just the dollar amount. Ask about closing costs, repair responsibilities, and timelines. A slightly lower offer with no fees or delays may be more beneficial than a higher number wrapped in uncertainty.

2. Local Insight Can Save You Time

Working with people who understand your region—whether you’re in Kanawha County, Putnam, or Logan—makes a huge difference. Familiarity with local ordinances, pricing trends, and title transfer processes helps avoid surprises and cuts down on unnecessary delays.

3. Transparency Matters

Be wary of anyone who avoids questions, won’t explain their offer, or pressures you into a quick yes. A trustworthy company will walk you through the process, answer honestly, and respect your timeline without pushing you to decide before you’re ready.

4. Communication Is Key

From your first inquiry to the final signature, communication should be prompt and respectful. Ask how quickly they respond, who your main point of contact will be, and whether updates are provided throughout the process. The right team will keep you informed—not in the dark.

5. You’re in Control—Always

Remember: reaching out doesn’t mean making a commitment. It means getting the clarity you need to make a smart decision. A no-pressure consultation should leave you feeling empowered, not rushed. You deserve options, answers, and time to consider what’s right for you.